HorrorHound Weekend Indianapolis 2013 Photo Op General Info:
PLEASE BE SURE TO READ THIS INFO BEFORE SENDING QUESTIONS.
Photo Op online sales have ended.
Photo Op sales at the show will be on a CASH ONLY BASIS.
If you purchase online, you must print and bring your TICKET (not receipt) to the show.
The photo op schedule is posted here:
http://celebphotoops.com/event/horrorhound-weekend-indianapolis
Direct Link to the photo op schedule:
http://celebphotoops.com/wp/wp-content/uploads/2013/08/HHWinfoschedule.pdf
The time at the top of your printed ticket is the SHOW HOURS, not the photo op time.
Two fans allowed per photo. Children under 12 may be in with the two adults.
Tickets are good for ANY of the scheduled time slots for that guest, unless otherwise specified.
Photo Ops must be purchased prior to getting in line for the photo op. We will not take sales in line.
Refunds.
These tickets are non refundable after 9-1-13. If you need a refund, you must request it prior to that date. If a guest cancels their appearance at this show, their solo photo op will be refunded. If they were part of a multi guest photo op, the cancelled guest's portion will be refunded at the show. If you are late to your photo op, you may exchange your ticket for another or use the ticket for another scheduled time slot for the guest you purchased the op for.
What is a photo op?
A photo op is a professional photo of you with the celebrity guest you chose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8x10” print of your photo printed on professional dye-sublimation photo printers. This print will be available at the show shortly after your photo is taken.
When do I need to arrive for my photo op?
You must arrive 15-30 minutes prior to the scheduled start time of your photo op. Please do not try to get in line earlier than 30 minutes before your photo op starts. Be sure to check the photo op schedule for last minute changes prior to your departure to the show as well as upon arrival at the show. Due to unforeseen circumstances, the photo op schedule may change as late as the day of the scheduled photo op.
Do not be late.
The photo op lines move at a very rapid pace once the op starts and we cannot bring a celebrity guest back to take a missed photo. If you miss your photo op, you may exchange it for another.
What should I bring with me to my photo op?
If you paid on-line, you will need to have your printed ticket for your photo op and any add-ons. If you paid for your photo op at the show, you will need to have the ticket given to you when you paid for your op. If you purchased a VIP that included a photo op, you must bring your VIP photo op ticket.
When will my print be ready?
Due to differences in print volume from show to show, the print wait time will vary. The typical wait time for prints is around an hour, so please plan accordingly. You may visit the photo op add-on redemption booth for the most current wait time for prints. Due to varying schedules, prints are not guaranteed to be ready in time to have a celebrity guest autograph them.
How many people can be in my photo op?
The base price of a photo op includes two adults. Families may have two adults and their children under 12.
Can I take my photo on my own camera?
There are no cameras or video recording devices allowed in the photo op room, other than our photographers.
What do I do with my digital download, additional print or combo pack ticket?
Digital file downloads, additional prints and combo packs, also known as “add-ons”. You MUST redeem these at the add-on redemption booth when you pick up your print. The add-on redemption booth is located near the print pick-up area. Additional prints as well as the additional print from a combo pack will be available shortly after you have redeemed your add-on ticket.
I have special needs or I am caring for a special needs fan who is getting a photo op, is there anything I should do?
Please let our photo op line staff know if you or someone in your care has special needs and we will be sure to help you out.
Can I purchase a photo op at the show?
Yes, you can purchase photo ops at the show however please keep in mind that sales at the show are on a cash only basis. The ATMs at conventions will often run out of money, so please try to stop prior to arrival to be better prepared.
I have an idea for a pose or something I want the celebrity guest to do in my photo op, what do I do?
The photo ops move at a very rapid pace, so if you have an idea please be ready when it is your turn and please do not try to be too elaborate. We do not guarantee the celebrity guests will do able to fulfill your request or there will be time for special requests.
What do I do when I enter the photo op room?
Please be sure to follow directions given to you by the photo op crew. Have your photo op ticket out and ready to hand to the attendant in the room. There is a designated place in the room to place any items you do not want in the photo with you. Also, due to space constraints, only fans who are in the photo or parents of fans in the photo are allowed in the photo op room.
I have glasses, is that a problem?
Glasses will often glare and they also make it very difficult for the photographers to see if you blinked or not. If you do not mind removing them, we suggest you do.
Other important notes:
Please be courteous to the celebrity guests. Any inappropriate behavior will result in your immediate removal from the photo op room without refund. Also, please follow any specific instructions given to you by the photo op staff for a particular celebrity guest Please do not hand babies or small children to the celebrity guests. There are absolutely no autographs in the photo op room.
